Returns or Exchanges ~

With a receipt~
Unworn returned items are refunded at the original purchase price, plus applicable sales tax, in the original method of payment.

Without a receipt ~
Unworn returned items reflect the lowest "on sale" price within the last 30 days, plus applicable sales tax, only in the form of store credit.

Unfortunately, we cannot refund original shipping & handling charges unless an error occurred on our part in shipping your order.

Store Layaways ~
Lily of the Mad River Valley will hold any regular-price item for you. You are required to pay 10% of the purchase at the time the items are placed on layaway. The balance must be paid in 30 days (unless other arrangements have been made). Price adjustments will be made for regular-price items that go on sale while in layaway if the layaway item is paid in full while the sale price is in effect. Items on layaway cannot be taken out of layaway and then re-entered.